Billing Terms & Conditions

 Last Updated: April 11, 2026

This document outlines the billing procedures and payment terms for purchases made through Riellea.

1. Accepted Payment Methods

At Riellea, we provide secure and convenient payment options to enhance your shopping experience. We currently accept:

• Credit & Debit Cards (Visa, MasterCard, American Express)

• PayPal

• Afterpay (where available)

• Apple Pay & Google Pay

• Bank Transfers (available for bulk orders — please contact us for more information)

All transactions are processed in United States Dollars (USD).

2. Payment Processing

Full payment is required at the time of purchase.

Orders will only be processed and shipped once payment has been successfully received.

If a payment is declined or cannot be processed, the order will not be completed.

3. Pricing & Currency

All prices displayed on Riellea or www.riellea.com are listed in United States Dollars (USD).

Prices may be updated at any time without prior notice.

Applicable taxes, shipping fees, and duties (if any) will be calculated and shown during checkout.

4. Secure Payment Processing

We prioritize the security of your personal and payment information. Riellea uses SSL encryption and trusted payment providers to ensure all transactions are secure.

We do not store or have direct access to your full payment details.

5. Refunds & Chargebacks

Refunds are handled in accordance with our Refund & Return Policy.

Any unauthorized or fraudulent chargebacks will be reviewed and formally disputed.

If you encounter any billing concerns, we encourage you to contact us at info@riellea.com so we can assist you as quickly as possible.

6. Fraud Prevention

To protect our customers and our business, Riellea reserves the right to cancel, hold, or refuse any order suspected of fraudulent or unauthorized activity.

Additional verification may be required for certain transactions, particularly high-value orders.

7. Changes to This Policy

We may update these Billing Terms & Conditions at any time. Any changes will be posted on this page along with an updated “Last Updated” date.

We recommend reviewing this policy periodically. Continued use of our website after any updates indicates your acceptance of the revised terms.

8. Contact Information

Store Name: Riellea
Address: 650 South 8th Street, San Jose California 95112, United States
Email: info@riellea.com
Phone: +1(408)830-8331

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

Response Time: We aim to respond within 1–2 business days.