Last Updated: April 11, 2026

At Riellea, we strive to provide a smooth and reliable shipping experience. Our goal is to keep our shipping process simple, transparent, and efficient. We currently offer free shipping on all orders within the United States.

Shipping Locations

This policy applies to all orders shipped within the following locations: United States

Delivery Times

Please review our estimated delivery timeframes below:

Order Cutoff Time:
 5:00 PM (Pacific Standard Time – GMT)
Orders placed after this time will be processed on the next business day, which may add an additional day to the estimated delivery time.

Order Processing Time:
1–2 business days (Monday–Friday)
 Orders are processed during our customer service hours (Monday to Friday, 9:00 AM – 5:00 PM GMT). Once processed, your order will be shipped using one of our trusted carriers.

Transit Time:
6–8 business days (Monday–Friday)

Estimated Delivery Time:
7–10 business days

Please note that all delivery times are estimates and may be affected by factors beyond our control.

Shipping Carriers

We work with dependable shipping providers to deliver your orders within United States, including:

• USPS

• UPS

• FedEx

Shipping Costs

Currency USD

Free Shipping
All orders within the United States qualify for free shipping with no minimum purchase required.

Delivery Issues

If you encounter any issues with your delivery, such as delays or missing packages, please contact our customer support team as soon as possible. We will work with you to resolve the issue and ensure your order is delivered.

Order Tracking

Once your order has been shipped, you will receive a confirmation email that includes your tracking number.
You can track your order using the following link: [Order Tracking Page]

Changes to This Policy

We may update this Shipping Policy at any time. Any changes will be posted on this page along with an updated “Last Updated” date.

We recommend reviewing this policy periodically. Continued use of our website after any updates indicates your acceptance of the revised policy.

Questions?

For more information, please visit our FAQs page at [FAQs page] or reach out to our customer support team.

Contact Information

Store Name: Riellea
Address: 650 South 8th Street, San Jose California 95112, United States
Email: info@riellea.com
Phone: +1(408)830-8331

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

Response Time: We aim to respond within 1–2 business days.